Will never stay at another choice hotel. Terrible customer service from local hotel all the way to corporate complaint employees. They have no training on how to treat customers with respect and dignity.

Travelers beware. The Rodeway Inn in Coral Gables is unsafe. We were burglarized there the week of October 21, and neither the hotel, nor their corporate owners, Choice Hotels have shown any interest in offering any sort of reparation. If your possessions are not safe in your locked room, neither are you. There was no damage to door or window, so it seems like someone with a key card. After several attempts to reach the general manager at the hotel, to no avail, and multiple exchanges with corporate, where they expressed merely tepid platitudes, and told me how unfortunate it was, I am left to draw no conclusion other than that they don’t care at all. They clearly have no interest whatsoever in preserving a relationship with a long time customer. I would say guests beware in South Florida, but with the response from corporate being so hollow, my suspicion is that you are no safer in any Rodeway Inn, or perhaps any Choice Hotel. Shame on them. For the record, I have never posted an indictment of a business before, but this trespass and indifference is particularly loathsome. - CC

I am a veteran and I have stayed enough for a free room and I should get 1 for the fucked up night I stayed.Fuck choice hotels

Choice Hotels is excellent.