Publishers of the #1 Visitor Information Guides for the Hospitality Industry.
Front Desk USA is a niche map publishing/advertising business focused on providing customized, high quality concierge maps paid for by local advertisers and distributed by all the hotels to their guests in the area. Advertisers include restaurants, retail shops, spas and other businesses who want exposure to hotel guests. The number one question hotel personnel are asked, ” Where is a good place to eat around here?”. Our maps do more than answer one question. We try to answer all the questions!
This business offers advertisers a unique channel with guaranteed impressions. This is not a franchise. Front Desk USA maps are published under a licensing agreement with the master license holder, Travel Dogs. This is a scalable business model, which is already profitable, with repeat accounts.
Graphic design (ads) and printing can be outsourced or managed locally by the publisher. If you have an interest in this business opportunity, please email or call to arrange an appointment for a phone meeting. You can also learn more about our product, process and people here.
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Operating Staff
The President of Local Edge Advertising, is Tom Shott. He has been in the advertising media business since 1993. Tom is responsible for establishing map territories, designing maps and helping with advertisement placement. He also helps Brand Ambassadors with their marketing campaigns. Tom oversees the website operations for Front Desk USA, Eat Sleep Shop Play and City Sports Scene (mobile sites) with locations in Houston, New Orleans, Atlanta, Tampa and Dallas.
Tom’s Success Tip: “Building relationships that build trust when it comes to knowing all you can know about the visiting population of each community.” Feel free to contact Tom: 832.295.5715 or tshott@frontdeskusa.com, Tom’s LinkedIn Profile
Brownie Shott, everything administrative, is also ready to answer questions you may have about the projects. Brownie oversees all of the administrative functions for Local Edge Advertising, Front Desk USA’s parent company. Brownie is an expert on Quick Books and can help Brand Ambassadors with setting up a bookkeeping system that helps with accounting reminders before renewal periods. Brownie devotes much of her time to The CHARGE Syndrome Foundation. As an Executive Director for almost 20 years she helps with fundraising and the planning of their biennial International Conference. You can learn more about the Foundation by clicking the link located in the footer of this page.: btshott@frontdeskusa.com.
Brownie’s Success Tip: “Know your numbers. There’s a formula for judging your projects performance. Keeping good records of how much time and money is spent on each project is critical to its success”. Brownie’s LinkedIn Profile.
See Current Openings at Front Desk USA as well as Requirements and Qualifications
Sales Training
Jeffrey Gitomer Defined (git-o-mer) n.
1. a creative, on-the-edge, writer and speaker whose expertise on sales, customer loyalty, and personal development is world renowned. 2. known for presentations, seminars and keynote addresses that are funny, insightful, and in your face. 3. real world. 4. off the wall. 5. on the money. 6. gives audiences information they can take out in the street one minute after the seminar is over and turn it into money. SALES CAFFEINE. Jeffrey’s weekly e-zine, Sales Caffeine, is a sales wake-up call delivered every Tuesday morning to more than 250,000 subscribers, free of charge. Sales Caffeine allows Jeffrey to communicate valuable sales information, strategies, and answers to sales professionals on a timely basis. To sign up, or for more information, visit www.salescaffeine.com.
Jeffrey’s Success Tip: “I give value first. I help other people. I strive to be the best at what I love to do. I establish long term relationships with everyone. I have fun (and I do that every day).” His LinkedIn Profile
Support Services
Beth Guide and her team are a leader in Internet Marketing as well as SEO Optimization. They have helped us and many other businesses build multi-million dollar web based businesses as well as helped develop business models for them that have factored into the successes. Beth is a leader in website security and focuses on securing WordPress sites like Front Desk USA.
Specialties: SEO, Marketing, Business Development. Web Development and Community Management.
You can contact Beth for your business at 713-703-3030. VerticalWeb.com
Beth’s Success Tip: “Keep it simple and be consistent in your presentation and message”. Her LinkedIn Profile
Founders and Publishers
In 1997, the founders Bob and Cindy Northcutt started publishing Front Desk USA maps in Houston, Texas and surrounding areas.
Building the company to 22 map areas in Texas, under a different business model. In 2005 Travel Dogs (now Local Edge Advertising) became the master license holder and started an extensive expansion to include Brand Ambassadors across the United States.
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See Current Openings at Front Desk USA as well as Requirements and Qualifications
See Current Openings at Front Desk USA as well as Requirements and Qualifications
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The CHARGE Syndrome Foundation is the
official Front Desk USA charity.
A stay at the hotel will ensure that you get the most out of Conference. The deadline to book our room block is JUNE 29 and it's filling up fast, be sure to book yours today!
Book now: https://book.passkey.com/go/CHARGE2025
We’ve seen Side Hustle waves come and go for all sorts of reasons. This one is about the cost of living (they say). But, regardless of the reason, having a side hustle as an extra source of income isn’t a bad idea. For over a decade Front Desk USA has been providing extra income to families all over the USA. Before the pandemic Front Desk USA created over a million dollars in profitable income for dozens of families. Now, our new Brand Ambassador program allows individuals (for no fees) to cross promote products and services to the hospitality industry and earn a commission. We pay up-front for marketing activity and all materials. ... See MoreSee Less
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Hilton is proud to announce the signing of Waldorf Astoria Texas Hill Country and Waldorf Astoria Residences Texas Hill Country, marking the brand’s debut in the Texas. Scheduled to open in 2027 in Fredericksburg, TX, this luxury resort will bring Waldorf Astoria’s signature elegant service to one of the nation’s fastest-growing wine destinations, just under two hours from both Austin and San Antonio. This milestone not only expands Hilton’s luxury and lifestyle presence across the Americas, but also honors Conrad Hilton’s legacy, which began in Texas over 105 years ago.
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#hiltonforthestay | Hilton | 48 comments
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Hilton is proud to announce the signing of Waldorf Astoria Texas Hill Country and Waldorf Astoria Residences Texas Hill Country, marking the brand’s debut in… | 48 comments on LinkedIn0 CommentsComment on Facebook
Traveling can be an enriching and rewarding experience, but it often comes with unique challenges for seniors.
www.frontdeskusa.com/technology-for-seniors ... See MoreSee Less
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